You are required to accept the terms and conditions contained in this Terms of Service to avail of the services offered by Near Step. All terms and conditions of the Agreement are incorporated herein by reference and shall be deemed to be a part of this TOS.
DESCRIPTION OF SERVICE AND TERMS OF ORDER
(a) You shall provide all the required details asked for in the requisition form so as to avoid an unnecessary delay. Once the service request is placed, the same shall be reviewed by NearStep. Upon review and acceptance of the service request by NearStep, the service placed by you shall be confirmed and such confirmation shall be intimated to you. Only upon final acceptance of such confirmation of availability of Service will NearStep initiate steps for the execution of the Service. Your acceptance shall be taken to be final. In case confirmation is not received by NearStep from You, NearStep shall not initiate steps for execution of Service and the Service request shall be deemed to be cancelled.
(b) The Service may vary from place to place and person to person and is dependent on availability of local vendors and service providers, shops, local plumbers, local painters, local water-proofing agents, local carpenters, local electricians, local workers, (“vendors”) (“Service Providers”) etc. and availability of NearStep and applicable laws, regulations.
(c) The Services can be availed by you during office hours i.e. 9:00 am to 6:30 pm any time during the year. It is clarified that no requests will be entertained for availing any of the service on national holidays.
(d) NearStep is not liable for any delay/non-delivery/non performance of the service by the Service Provider/Vendor or due to an event, including
(but not limited to), flood, fire, wars, emergency, terrorism, insurgency, riots, communal tensions, blockades, strikes, lock outs, acts of God not within the reasonable control of NearStep.
(e) No Utility Bill Payment request will be entertained within 48 hrs of the due date of the bill. The bill payment request should be done at least 2 days prior to the due date of the bill. Further, NearStep will not be held liable for non-payment of bills on account of system failure, technology failure and failure at service provider end.
(f) NearStep in no way shall be liable and responsible for any deficiency in service whatsoever on the part of the vendor/service provider or for any acts or omissions on the part of the vendor/service provider resulting in loss of any nature whatsoever to you or to any third party and you shall not make any claim in this regard against NearStep and shall indemnify, protect, save and keep harmless NearStep from all claims, liabilities, penalties etc in this regard.
(g) Your use of the service is at your sole risk. The service is provided on an “AS IS'' and “AS AVAILABLE” basis. NearStep makes no warranty that (i) the service shall meet your requirements, (ii) the service shall be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service shall be accurate or reliable, and (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service shall meet your expectations. In case of deficiency of quality of any service, you are free to proceed legally against the service provider and shall not hold NearStep or its directors /officials / employees / agent / representatives / assignees responsible in any manner whatsoever.
(h) NearStep reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders in which NearStep believes that You have violated applicable law(s), and orders that NearStep believes are harmful to it or its affiliates. NearStep also reserves the right to limit the number of services being availed by the member.
(i) NearStep is only acting as a facilitator of services for which it is charging a fee as per the category of services availed by the customer. Any charges/fees/expenses incurred while availing any of the services will be borne by the customer.
(j) The member needs to update itself in respect to any changes in the charges or terms & conditions as applicable through the company website - www.nearstep.in
(k) All disputes are subject to G.B Nagar judiciary.
(l) The customer agrees to accept SMS/Email related to service updates, changes in T&C, and promotional activities of the company and its associate vendors.
